Making data work for you
With more sophisticated data capture and data mining systems, companies can now measure their key performance metrics in an unprecedented manner. But how can the risk management community gain competitive advantage from this wealth of data? This article explores how to use your data to not only protect but also enhance your return on investment (ROI).
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Canon case study
Working in partnership with Aon for more than 40 years has enabled Canon to identify and streamline one of the critical elements of operational management— the claims process. In 2006, Aon introduced RiskConsole as the solution to manage the claims workflow for Canon. In this article, Mr. Mutsumi Fukuda, European supply chain director, Mr. Hiroyuki Morishige, manager – supply chain management planning & analysis, and Ms. Roelie Schaafsma, European logistics analyst, discuss their experiences.
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Information velocity
In the age of the Internet and wireless communication, people have become accustomed to the convenience and immediacy of real-time information and transactions. As a result, the claims and risk management industry has been forced to respond to pressures to accelerate the velocity with which claims are processed and risks managed.
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ING case study
Having gone through a tender process in 2005, ING selected Aon RiskConsole to manage the policy and claim data for a pilot region consisting of about 60 legal entities in seven European countries. The solution currently holds around 200 policies that are managed throughout the year, each with an average of three sub-policies.
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Accelerating claims process
Today, most financial transactions occur instantly and consumers have come to expect the convenience of real-time Internet transactions, 24-7 connectivity and immediate access to online information. As a result, the claims industry has been forced to respond to consumer and market pressures to accelerate the processing of claims. This article outlines five ways that claims management solutions can speed up workflow, improves productivity and enhance claims decisions. view pdf |